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Retail Associate Training

CPD UK Certified | Level 4 Endorsed Advanced Certificate | 120 CPD Points | Exam & Full Tutor Support | 24x7 Access


One Education

Summary

Price
£12 inc VAT
Study method
Online
Duration
370 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • Certificate of completion - £9
  • Certificate of completion - £89
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

12 students purchased this course

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Overview

As a retail associate, your role is to be the face of the store and ensure that customers have a memorable shopping experience. Imagine being the reason why a customer leaves the store with a smile on their face, feeling satisfied and valued. This is what our Retail Associate course aims to teach you.

Through this course, you will learn the qualities of a successful retail associate and understand the psychology of retail to effectively target customers. You will also develop your communication skills to better understand and serve customers, as well as master the sales process and customer service at the checkout. Our course covers all aspects of retail, from visual merchandising to in-store and exterior design, and health and safety regulations. You will also learn management skills to lead your team to success.

Enrol in our Retail Associate course now and take the first step towards a rewarding career in retail.

Learning Outcomes:

  • Develop effective communication skills with customers.
  • Understand and apply retail psychology and consumer behaviour to sales techniques.
  • Master the sales process and provide excellent customer service at the checkout.
  • Implement visual merchandising and in-store design techniques.
  • Ensure compliance with health and safety regulations for retail stores.
  • Develop leadership and management skills to lead a team to success.

Meet the Accreditation

The CPD Certification Service (CPD UK) assures the Retail Associate Certificate course training and learning activities are relevant, reliable, and upto date.

Meet the Endorsement

The Quality Licence Scheme has been designed specifically to acknowledge high-quality courses. This course materials are endorsed by Quality Licence Scheme (QLS) with Level 4 Diploma.

This ensures the deep research and quality resource allocation behind the development phase of the Retail Associate course. In addition, the QLS certificate enriches your CV.

Key Highlights

  • The Quality Licence Scheme ensures that the course you enrolled in, Retail Associate, is of the highest quality.
  • It helps you to get recognised by employers easily.
  • The endorsed certificate of Retail Associate course will make you stand out from the crowd when applying for jobs during this pandemic.
  • The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.

Key Benefits

  • Eligibility for a The CPD Certification Service (CPD UK)- certified certificate on successful completion of Retail Associate Course
  • Learning materials of the course contain engaging voiceover and visual elements for your comfort
  • Freedom to study at your own pace
  • 24/7 access to the Retail Associate course materials for 12 months
  • Full Tutor support on weekdays (Monday – Friday)

Achievement

CPD

120 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Curriculum:

  • Introduction
  • Qualities of a Retail Associate
  • Retail Psychology
  • Importance of Consumer Behaviour
  • The Importance of Communicating with Customers
  • Taking Trends and Targeting Customers Effectively
  • The Sales Process and Dealing with Customers at the Checkout
  • Consumer Rights Act
  • Introduction to Visual Merchandising
  • In-Store Design
  • Exterior Design
  • Health & Safety for Retail Stores
  • Management Skills for Leading Your Team

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Who is this course for?

  • Individuals interested in a career in retail.
  • Current retail associates looking to improve their skills and knowledge.
  • Business owners in the retail industry.
  • Those who want to learn about retail psychology and consumer behaviour.
  • Anyone interested in visual merchandising and in-store design.
  • Those who want to learn about health and safety regulations for retail stores.

Requirements

There are no formal entry requirements for the course, with enrolment open to anyone!

Career path

  • Retail Sales Assistant: £16,000-£20,000 per year
  • Retail Supervisor: £20,000-£25,000 per year
  • Retail Manager: £25,000-£35,000 per year
  • Visual Merchandiser: £18,000-£30,000 per year
  • Store Designer: £20,000-£40,000 per year
  • Health and Safety Officer: £20,000-£40,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of completion

Digital certificate - £9

Certificate of completion

Hard copy certificate - £89

QLS Endorsed Certificate

Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £89
  • International: £89+ £10 (postal charge) = £99

CPD Certification Service Accredited Certification

  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.